SNAP SUBSCRIBE - Ts & Cs
We have provided a breakdown of our Key Ts & Cs below - these should be read in conjunction with our Full Terms & Conditions document provided at the bottom of this page
KEY TERMS & CONDITIONS
You may cancel your subscription at anytime by providing notice to us (either call, email or send a message online). No refunds will be provided for the unused portion of your subscription
If your subscription includes a minimum subscription period and you wish to cancel within this period, you will still be liable for the subscription charges until the minimum period has expired.
All subscriptions include a complimentary vehicle swap for every 90 days a vehicle is subscribed. Additional swaps may be requested at an additional charge of $100 per swap.
We require 21 days notice in advance of a vehicle swap, and all vehicle swaps are subject to vehicle availability. Swaps must be processed at a Snap Subscribe location - our delivery option is not available for vehicle swaps.
All subscriptions include 24/7 roadside assistance for vehicle breakdowns - note this does not include roadside assistance for accidents.
If the fault is found to be mechanical and not due to negligence - the costs to repair the vehicle is included as part of your monthly subscription cost.
For mechanical faults - where repairing the vehicle is likely to take greater than a working day to complete, we will provide you with an alternative vehicle/courtesy car while your vehicle is being repaired.
Servicing, Maintenance & WOFs
All servicing, wear & tear maintenance and Warrant/Certificates of Fitness are included as part of your subscription. We will work with you to direct to you an approved Snap Subscribe agent to complete work required in a way that causes the least inconvenience to you.
Where servicing/maintenance work is likely to take greater than a working day to complete, we will provide you with an alternative vehicle/courtesy car while your vehicle is being repaired.
In addition to your subscription plan, you agree to pay the following additional rates and fees should they be applicable:
A toll processing fee of $25 per toll payment processed applies where your toll payment is not proactively managed by you as the subscriber.
Additional KM Usage
$0.33 per additional kilometer will be charged for each kilometer travelled over and above the amount specified in your subscription agreed. This will be calculated in arrears and included in the next payable invoice.
Late Payment Fee
A late payment fee of $25 will apply for invoices becoming more than 7 days overdue
An administration fee of $50 will apply for each infringement notice requiring the transfer of liability from Snap Subscribe to the subscriber
60/64 The Strand
9 Manu Tapu Drive
170 Orchard Road
Unit 9 - 222 Glenda Drive
Snap Rentals © 2021