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SNAP CLAIMS FORM

INTRO

Please complete this online form if your vehicle sustained damage, or you caused damage to other property with your rental vehicle during your hire.


Be sure to fill out this form completely and truthfully - failure to do so may void the cover option you selected with us. This means the main hirer could become fully liable for repair costs and any third party damage.

 

You can track your completion progress at the bottom of the page (note progress may be lost if you navigate away or refresh the page)

Let's find your booking.

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You can find your reservation number at the top of your rental agreement

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Is the vehicle located at a Snap depot?

please fill out all fields

Incident Type

Single Vehicle Incident - the incident only caused  damage to the rental vehicle's body - not windscreen or tyre damage. No third parties were involved.

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Multi-Vehicle Incident - mutilple vehicles / parties were involved in the incident. The parties involved are known

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Hit and Run - the vehicle was not being driven at the time of the incident, and the damage source is unknown

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Windscreen/Glass - select this option if the rental vehicle sustained windscreen/glass damage only.

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Tyre Damage - select this option if the rental vehicle sustained tyre damage only.

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Were you insured by another party for your rental? (e.g. credit card, general travel insurance etc)

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Licence Details

please complete fields

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Was the hire vehicle being driven at the time of the accident?
Did the driver consume or use any alcohol, drug or intoxicating substance in the 12 hours before the accident?
Was the driver required to provide the police with a breath/blood sample?
Was the driver tired/fatigued at the time of the accident?

please complete fields

Was any other vehicle damaged?

Other Driver Details

Other Vehicle Details

Was any other property damaged?

Other Property Owner's Details

please complete fields

Did anyone admit liability?
Did police attend the accident?
Was there a witness to the accident?
Did the police lay charges/are they likely to lay charges against the driver of the hire vehicle?

I declare that:

  • All information given to Snap Rentals in connection with this claim is true and correct, and I am aware that provision of false or untrue information may result in my claim being denied.

  • No information relevant to the claim has been omitted.

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I acknowledge that my personal information collected by Snap Rentals in connection with this claim may be disclosed to:

  • members of the insurance industry & Insurance Claims Register Ltd

  • parties repairing or replacing the subject matter of this claim

  • parties who have a financial interest in the subject matter of this claim.

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PROGRESS

CLAIMS FORM

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