CHOOSE YOUR JOURNEY
FREE Airport Shuttle
100% Refundable bookings*
✓ FREE Airport Shuttle service
✓ 100% Refundable bookings
WELL RATED. FOR GOOD REASON.
HERE'S WHY
RATED NO.1 CAR RENTAL
THANK YOU, NEW ZEALAND
Good cars. Fair prices. Award-winning service. All good reasons to choose SNAP.
We care about how we do things, too. Looking after our renters and our team. Keeping our standards up. Doing our bit for New Zealand. Here's what that looks like.
RENTAL VEHICLE ASSOCIATION (RVA)
As an RVA member, SNAP is committed to high standards of safety, service and ethical trading, helping ensure our customers enjoy a safe and hassle-free journey around New Zealand.
Learn more about the Rental Vehicle Association→
TIAKI PROMISE
SNAP is proud to support the Tiaki Promise, a commitment to care for and protect New Zealand for future generations. Tiaki means ‘to care and protect’ in Te Reo Māori. As part of the promise, we encourage our customers to drive carefully, be prepared, show respect, protect nature and help keep New Zealand clean.
Learn more about the Tiaki Promise →
CANSTAR BLUE AWARD WINNER
In 2025, SNAP won Canstar Blue's Most Satisfied Customers Award for Hire Cars. The award draws on feedback from Kiwi renters about their rental experience, including customer service and value for money. It’s recognition we’re proud of and a reminder to keep getting the basics right. Thanks to the renters who rated us and the team who made it happen.
Learn more about the Canstar Blue Award →
EXCELLENT SERVICE AWARD'25
We’re proud to receive the Excellent Service Award 2025 from DiscoverCars.com. For us, good service means keeping things straightforward, being helpful when you need a hand and getting you on your way without the faff. It’s good to see that work recognised. And it’s the kind of service we aim to give every renter, every day.
Learn more about the DiscoverCars Awards →
TRAVELLER REVIEWS AWARD
Our Auckland Parnell branch received a Booking.com Traveller Review Award for 2026, with a score of 8.6/10. These awards are based on customer reviews, which makes the recognition all the more meaningful. It’s a nice nod to our Parnell team and the work that goes into looking after our renters. Thanks to everyone who took the time to share their experience.
Learn more about the Traveller Review Awards →
BEST PLACES TO WORK™
Looking after our renters starts with looking after our team. Our Best Places to Work™ Gold certification recognises the workplace we’re building, with employee feedback forming part of the assessment. It matters to us that people feel supported, enjoy working together and can do their best work. Because behind every SNAP rental is a team of people making it happen.
Learn more about the Best Place to Work™ →
TRUSTPILOT REVIEWS
Straight-up feedback from our customers. Thousands of people have shared their experience with SNAP on Trustpilot, covering everything from booking and pick-up to our cars, our service and the teams who keep things moving. We’re stoked when customers tell us we’ve got it right, and we pay attention when they tell us where we can do better. Check out the reviews and see what people are saying about SNAP.
Learn more about the Trustpilot →
